Royal Vegas Casino
— CanadaRoyal Vegas Casino brings online slots, jackpot games and live dealer tables to players in Canada, on desktop, in your mobile browser and in our apps. Start with our welcome bonus, mobile play or deposits and withdrawals, and our player eligibility rules show which provinces our Canadian accounts can accept.
Our casino games and live tables
Explore online slots, jackpot games and live dealer tables, with desktop demo play and mobile casino access.
Slots and jackpots
Live casino
Table games
Slots and demo play
We have hundreds of online slots to choose from, with new releases added every month. Browse the For You, Slots or Jackpots tabs, tap a game tile to launch it, then check the paytable and set your bet and coin sizes. Without an active cash or bonus balance you'll need to deposit first. Demo mode is available on desktop only, where you hover over a game tile and select Demo, and because you play with demo credits, any wins are paid in demo credits that can't be withdrawn. Return to Player percentages vary from game to game and are shown in each game's Help files.
Live dealer and table games
Our live casino games are real-time tables hosted by live dealers and streamed in HD to your device, covering blackjack, baccarat, roulette and poker as well as game-show-style titles. Our roulette range includes American, European and French Roulette, each with its own rules. Open Live Casino through the Live Casino tab in the top corner of our browser or mobile casino, then re-enter your login details to play. You don't need a separate Live Casino account, and your Royal Vegas cash and bonus balances are available at the live tables.
How we accept bets
Wagers are valid only once we have accepted them, and we may refuse or limit any wager at our discretion, crediting back any stake we declare void. We correct reported faults as soon as we reasonably can, so report any fault to our support team. A malfunction on our website or your equipment voids all pays and plays, and in a casino system malfunction all wagers are void, with refunds only at the discretion of casino management. We may void winnings that result from a hardware or software error, and players who abuse such errors may have their account closed and their deposits and winnings forfeited. Where a manifest error, mistake or system failure produces an incorrect odd, line or handicap on a bet, that bet, or the affected part of a multiple bet, is void. Deliberately using our systems for currency exchange arbitrage is prohibited, and any gains are deducted from your balance without notification. Using bots, bugs or any other artificial intelligence, or software that influences game outcomes, is forbidden, and we deduct money gained that way, may block the account and freeze its funds, and reserve the right to take legal action.
Our welcome bonus
New players can take up our C$ 1200 match bonus offer, spread over your first four deposits, plus daily 10 spins for a chance to win up to C$ 1,000,000. You have 7 days from the day your account is opened to claim it, after which the match offer is no longer available and is forfeited, although our later promotions stay open to you.
First deposit
Your first deposit of at least C$ 10 is matched 100% up to C$ 300 and also delivers a 2,500 loyalty points boost.
Second deposit
Deposit C$ 10 or more a second time and another 100% match worth up to C$ 300 will automatically credit to your account.
Third deposit
A third deposit from C$ 10 brings a further 100% match capped at C$ 300, credited as soon as your purchase is successful.
Fourth deposit
The fourth and final deposit bonus in this series doubles a deposit of at least C$ 10 with a match of up to C$ 300.
How each match is credited
Each welcome match is credited automatically to your Bonus Account upon a successful purchase of 10 currency units or more. A currency unit is one unit of the currency you nominate when you register your real account. Where we don't offer the primary currency of your country, you can play and receive bonuses in the currency of your choosing.
Daily spins
The daily 10 spins can be claimed once per day, per customer, and only on one registered account per brand within our casino group. Each spin is a chance at the prize, not a set amount of money. If a Free Spins offer is granted to you, it must be played through 35 times before you can withdraw winnings made with the bonus money portion of your balance. If we credit your account with a Free Spins offer for which you are ineligible, judged reasonably, we will retrospectively void that bonus and any winnings received after it was credited. Should a withdrawal be submitted before the free spins bonus is credited to your Bonus Account, that bonus is forfeited. Your 10 daily chances expire 30 days after your last deposit, and a match bonus left unused in your Bonus Balance for two months or longer from when you claimed it goes back to the casino.
Welcome wagering
The welcome bonus amount must be wagered 35 times before it can move from your Bonus Balance to your Cash Balance, so the requirement is counted on the bonus alone, not on the deposit plus the bonus. Winnings attributed to the cash portion of your balance can be withdrawn subject to every bonus condition here. You can't withdraw any amount from your account until you have either met the wagering requirements or played through all funds in the Bonus Account, and winnings on bonus bets made after that go straight to your Cash Account. Once you have fulfilled the total play-through on your first welcome bonus, you can withdraw from your Cash Balance at any time.
Bets on most games count towards the play-through at the rates below.
| Games | Contribution |
|---|---|
| All slots other than NetEnt slots and progressive jackpots, plus Keno and scratch card games | 100% |
| Re-spin slot games | 10% |
| NetEnt slot games | 50% |
| All table pokers, all roulettes, video and power pokers other than All Aces and Jacks or Better, and all blackjacks other than Classic Blackjack | 8% |
| Classic Blackjack, All Aces video pokers and Jacks or Better video pokers | 2% |
| All baccarat and craps games, Red Dog, Sic Bo and progressive jackpots | 0% |
If you play excluded 0% games before meeting the requirement, we may void winnings from those games at our discretion. Wagers placed with the gamble feature and all play in Multi Player Tournaments don't count towards the welcome play-through. Contribution rates and play-through requirements can differ by promotion and by location, and where they do, the rates set for that promotion apply.
Removing a bonus and cashing out
If you'd rather not keep a bonus, ask us to reverse it before any play has taken place on the deposit or on the bonus, by email or live chat for the welcome match offer and by live chat for any other bonus. Once any play-through has started, that bonus can't be removed, by withdrawal or by request, until its requirement is met. The welcome match offer ends when you request a cashin, and any claim made after a cashin is requested, pending or paid, voids the bonus. Where a welcome or sign-up bonus has been granted and all wagering is met, casino management may limit your withdrawal to 6 times your first deposit and forfeit the remaining balance, a rule applied at its discretion from which all progressive wins are exempt.
Who can claim
All player offers are limited to one per person, family, household address, email address, telephone number, debit or credit card and shared computer, such as one at a school, public library or workplace. Our offers are intended for recreational players, and we may limit anyone's eligibility for a promotion or withdraw any offer from a player or group of players. If anyone tampers with or abuses a promotion, we may reclaim the bonuses awarded and any winnings. Where a series of bets boosted by promotional offers produces guaranteed Player profits whatever the outcome, we may ignore the bonus element and settle those bets at the correct odds, and we may ask for proof of identity before crediting any bonus, free bet or offer.
After receiving a welcome bonus at any casino in our group, you need to meet additional minimum Play Through Requirements before you become eligible for a welcome bonus at another member casino. You can't claim a bonus with us if you first opened an account and claimed a bonus at another casino in our group and wagered that bonus and initial deposit less than 100 times there. You are never eligible for more than one sign-up bonus with us, even across several accounts in different currencies or languages, and we can cancel an ineligible sign-up bonus after the fact, along with any winnings received once it was credited.
Bet limits and fair play
Before any withdrawal is processed, we review your play for irregular patterns, such as equal, zero or low margin bets, hedge betting, or single bets of 30% or more of the bonus value placed before that bonus's wagering is complete. A bet means one roulette spin, one dealt hand at any table game or one deal in any video or power poker game, multi-hand games included, and any double or gamble counts as a new bet. We decide in our sole discretion what counts as irregular play, and where it has occurred we may withhold withdrawals and, under our general rules, confiscate winnings. While any bonus is being played through, the maximum bet is €8 per round and 50c per line, and going over it may cost you any winnings. If we believe you are abusing or trying to abuse a promotion, betting irregularly or acting in bad faith, our casino group may deny, withhold or withdraw bonuses, rescind a policy for a time or for good, end your access or block your account, and we would then owe you no refund beyond your original deposit amounts.
Promotion rules
Our general casino rules apply to every promotion, and where the specific rules of a promotion, competition or cash-back offer conflict with them, the specific rules prevail only to the extent of that conflict. In any dispute about a promotion, the decision of casino management is final and no correspondence is entered into. We may end or amend a promotion at any time without giving notice.
More rewards for our players
Loyalty programme
You automatically join our loyalty programme when you sign up. All new members start on Bronze level, earn loyalty points every time they bet and redeem them in increments of 5,000, while status points move you up to levels with better benefits. Points come from real-money wagers on eligible games, some games earn points faster than others, and special promotions can boost earnings on recommended games. Every cash wager on casino games earns points, and redeemed points become casino credits in your bonus balance that you can play without making another deposit. You climb through six loyalty levels, Bronze, Silver, Gold, Platinum, Diamond and Privé, unlocking casino rewards along the way. Privé is invite-only, with up to 125% more loyalty rewards and tailored deposit bonuses.
Daily Deal and Bonus Wheel
Our Daily Deal match bonus refreshes every 24 hours for eligible players, and because it is based on your gameplay, the match percentage can change from day to day and differs from player to player. The Bonus Wheel unlocks once your welcome offer is completed or expires, and when its icon lights up in your account it's ready to spin for prizes such as free spins, loyalty points or bonus credits. Any prize must be accepted before the wheel refreshes or it is lost, rewards are credited instantly after acceptance, and all results are final. This wheel is separate from the daily welcome spins.
Streaks and in-game rewards
Our Daily Streak grows each day you log in and complete your activity, with bigger benefits the longer the streak runs. Login Streaks reward logging in seven days in a row with a surprise reward that may be free spins or a bonus, and missing a day resets the streak. In-game rewards appear as messages while you're logged in, with no set schedule, and can include bonus credits, free spins or other surprises under our standard rules.
Refer a friend and birthdays
As a Royal Vegas player in Canada, you can earn $50 in bonus credits for each friend who signs up through your unique link and makes a qualifying deposit. Under our Refer a Friend programme, the reward is credited once your friend has signed up through your link, deposited the required amount and meets play conditions, and both of you then become eligible. Birthday bonuses go to eligible players and vary with account status, activity or loyalty level. They can include bonus credits, free spins or extra loyalty points and appear automatically when available, with no separate request needed.
Tournaments and hourly draws
Look for the 777 icon on selected slot games to enter our tournaments, follow the leaderboard and compete for cash and bonus credit prizes. Each tournament allows one entry per person and per casino account, once per shared computer environment and email address, and one alias per player. Before you make a cash deposit, any Tournament Free Roll winnings are capped at 100 casino credits in your currency when you withdraw, and the rest of that cash balance is forfeited. During hourly prize promotions, qualifying real-money bets on eligible slots earn tickets for hourly draws, and prize types and formats change from one promotion to the next.
General bonus rules
These general rules apply to every competition, promotion and cash- back program we run. Where wagering for bonus money or free credits is not specifically stipulated in an offer, these general rules govern it. Under them, a bonus must be wagered at least 70 times before it moves to your Cash Balance, and we may vary that requirement by game, promotion or region. Unless an offer sets its own terms, as our welcome spins do, winnings from no purchase required offers and free spins carry a 70x wagering requirement, and a withdrawal made after completing it is capped at 100 Casino Credits in your currency of play, with the rest of the cash balance forfeited. Unused bonuses, their winnings and loyalty points lapse after 6 months from issue at our absolute discretion, even if their play-through is complete. We may exclude anyone from a promotion and end any promotion without prior notice. Our Cash-Back Program runs at our discretion and can be removed from an account without notice, and we don't enter into correspondence about cash-back points, conversion ratios or eligibility.
Other bonuses use the contribution rates in our welcome wagering table, except that play with the Gamble Feature on slots or the Double Feature on video and power pokers never counts, and in certain regions roulette and Crash games contribute 0%. The bonus removal, irregular play, bet limit and abuse rules in our welcome section apply to every bonus, while the withdrawal cap in our bonus removal and cashout conditions applies only to welcome or sign-up bonuses, at casino management’s discretion and with progressive wins exempt.
Deposits and withdrawals
Making a deposit
To deposit, click or tap Bank, select a deposit option, enter an amount and follow the prompts to complete your transaction. Deposits usually reflect in your account immediately, though processing time can differ between payment methods. Debit cards, credit cards, e-wallets, mobile wallets and pre-paid vouchers are all part of the mix, as well as Canada's trusted Interac e-Transfer.
American Express, Mastercard, Visa, ecoPayz, iDebit and Instadebit each list a Min. Deposit $10. You can also choose from region-specific methods selected for their global reputation and trustworthiness, including Visa Electron for debit card payments, paysafecard 16-digit vouchers, Skrill, Neteller and Interac direct bank payments.
Your account and payment details
Funds and casino credits can't be transferred between casino accounts, whether they belong to you or to someone else. We don't allow anyone to gamble on credit. We prohibit card or account sharing too, and we always try to pay potential winnings back to the bank account they came from. If you deposit with a credit or debit card, the cardholder's name must match the name you registered with, otherwise your account may be suspended and Player Services will explain our verification process. Payment details can only be updated or added by contacting Player Services, and keeping up with how your payments are accepted is your own responsibility.
Requesting a withdrawal
Log into your account, go to the banking section, choose your withdrawal method, enter the amount and submit your request, and we may ask you to verify your identity with a valid ID and proof of address. Funds must be withdrawn with the same method you used to deposit, up to the amount of that deposit, and withdrawals by bank wire or cheque are payable only to your registered name, which must also match the name on any card you deposited with. Where relevant and as far as possible, your withdrawal goes back to the original purchase method, and after a Visa card deposit it is refunded automatically to the card on record, provided Visa's qualifying criteria are met. Withdrawals can reach you as a single payment or in increments, depending on the payment option and our withdrawal rules.
In most cases, methods like ecoPayz and Instadebit support both deposits and withdrawals.
| Method | Withdrawal timeframe |
|---|---|
| ecoPayz | 24-48 hours |
| iDebit | 24-48 hours |
| Instadebit | 24-48 hours |
| Visa | 1-3 business days |
Our minimum withdrawal is CA$50, and a withdrawal can be held while a wagering requirement on your bonus balance is still unmet, subject to the conditions in our welcome wagering card. We may, at our discretion, pay winnings in Euros, whatever currency your account is registered in or your bet was placed in. There may be charges for withdrawals, identity checks can slightly delay them, and we are required to verify your identity once single or cumulative transactions reach €2,000 or the equivalent in your currency.
Pending period and payout times
Each withdrawal stays pending for a minimum of 24 hours, and during that time you can reverse it back into your Royal Vegas Casino account and keep playing instead of making a new deposit. Requests made from 05h00 GMT on Thursday to the same time on Sunday stay reversible until after 05h00 GMT on Monday. To reverse, use the Reverse Withdrawal button, and a withdrawal only goes to our processing department once the reversal period has elapsed.
For anti-money laundering screening, every withdrawal is held in a pending state for a rolling 24 hours from when you initiate it, with no withdrawal processing over weekends, and until it is released the funds count as part of your cash balance. During this screening we may withhold payment and ask further verification questions or for documents, including the source of deposited funds and proof of age, return non-wagered deposits to the original method or to a bank account in your name, and close or block accounts indefinitely without giving reasons and report them to the relevant authorities.
Depending on the provider, withdrawals take 24 to 72 hours, and processing can vary from 1 – 3 business days depending on the method you choose. Web wallet withdrawals can be paid as quickly as 24 to 48 hours after a request, while card and other payments take between 3 to 7 business days to reflect. If you don't respond to or meet the withdrawal requirements, an uncontested pending withdrawal may be reversed to your casino account, where it becomes available for play, and we are not liable for funds you then use.
Verification
Make sure every document you upload is legible, shows all four corners and hasn't been tampered with, and follow the guidelines given for each document type. Log into your account on mobile or desktop, open your profile, select Upload My Documents and follow the on-screen prompts, keeping each upload under 10MB.
To verify a withdrawal, we ask for a copy of your driver's licence or other official government-issued photo ID and a water, gas or telephone utility bill not older than three months that shows your name and registered address. For general checks at registration or before a financial transaction, we may ask for proof of income if applicable, photo ID such as a passport or driver's licence, a bank statement or utility bill no older than 6 months confirming where you live, and proof of ownership of any payment method you use if applicable, and failing to send requested documents may lead to your account being terminated.
As part of enhanced due diligence, we may need to establish your source of wealth, meaning the origin of your total assets, and may ask for documents such as bank statements, payslips, recently filed business accounts, completion statements for an asset sale, a divorce settlement and court order, or a will statement for inherited money. Dedicated staff handle this verification, and everything you share is treated as confidential. We may also run credit checks on cardholders with third-party credit agencies, and on withdrawal we may settle any outstanding chargebacks received on any casino powered by the Cityviews Group. For a first withdrawal, a large withdrawal or a change to your payment options, we may need copies of identification documents before paying, which can cause a slight delay. We are not liable for payments made on incomplete, incorrect or fraudulent details, so your account and withdrawal details need to be accurate.
Fees and withdrawal limits
Direct Bank Transfers below 500 CAD on a CAD account may incur a 5 CAD charge. We are not liable for foreign exchange fees charged by your bank or for the currency conversion rate applied in processing. The maximum withdrawal per 24-hour period is GBP10,000 or the equivalent in your currency. If you withdraw 5 times or more than your lifetime deposits across our casino group, casino management may apply a detailed game and play review and limit your withdrawals to €4,000 per week, keeping the remainder in your account until you are eligible again, while progressive jackpot wins sit outside this rule.
Inactive accounts and funds left in play
An account counts as inactive after 6 consecutive months without any login or logout, with no financial transaction needed to change that. Only when all of your accounts across our casino group are Inactive may we, at our sole and unfettered discretion, deduct an administration fee equal to €10 a month from the balance over an 18-month period, until the balance reaches zero or the account becomes active again, with any balance left after that period forfeited. We may collect a payout left in play on a Video Poker game and credit it to your balance, and we may confiscate funds left in play on any other game for 90 days or longer.
Deposit timeouts
If a confirmed timeout stops an accepted deposit from a third-party processor reflecting in your account, our Treasury Department credits it within one to two business days, and sending our support team your transaction details speeds this up. A comp given before the missing deposit is confirmed is a token of good faith, and if the deposit turns out not to be a timeout, we reverse the comp from one of your casino accounts and may withhold it from a future withdrawal on any of your accounts while we investigate.
Your account
Your player warranties
When you play, you confirm that you are legally able to play in your jurisdiction and have reached the age of majority there, that no third party, including any minor, uses your account or software or accepts a prize from us, and that your personal details are valid and complete and you will email us if they change. You also confirm that you are the true and lawful owner of the money you wager or are properly authorised to use it, that none of it comes from illegal activity, that you will pay what you owe without charge-backs, that you have read and understood our rules, and that you play individually for personal entertainment. If you breach these warranties, your transactions are void and you forfeit winnings from them. A breach of this warranty also lets us void winnings and confiscate any balance in your casino account at our unfettered discretion.
Account closure and confiscation
We may cancel your account for any reason at any time without notice, and any balance at that point is credited to your credit card. We may also void winnings and confiscate the balance, at our discretion, in any of the following cases.
- You have more than one active account with us.
- The name on your account doesn't match the credit card used to deposit.
- You cash in from a promotion before meeting its requirements.
- You give incorrect or misleading registration information.
- You are not of legal age.
- You live where taking part in casino games is prohibited by law.
- You allow anyone else to play on your account, whether you intend to or not.
- You play professionally or together with other players as a club or group, rather than on your own for fun.
- We receive charge-backs or returns through a deposit method on your account.
- You are found colluding, cheating, laundering money or acting fraudulently.
- You use a system, including machines, computers or software, designed specifically to defeat the casino.
- You use our website or your account in bad faith.
- You make sexually explicit or offensive statements in any of our support channels, including bigotry, racism, sexism, harassment, hatred, profanity or threats of violence.
- We become aware that you have played at another online casino in any of these circumstances.
Disputed and suspected funds
If we deregister, exclude or suspend you, you can complain to eCOGRA or to the Kahnawake Gaming Commission, our regulating body. If you file with our regulating body within 30 days, we withhold contested funds only if it directs us to, and we pay whatever it tells us to pay. If you don't file within that time, we may withhold contested funds such as refunds, bonuses, free money, casino credits or payouts, exclude you from the other casinos in our group and set the criteria for any new account, and in cases of fraud, illegal conduct or unpaid sums we may log the matter on an intra-group database, pass your details to a collections agency and keep contested funds derived from the misconduct.
Where we know or suspect that your transactions involve money laundering, illegal funds or criminal activity, we may suspend, deregister or terminate your account, decline at our discretion to refund funds held in it, exclude you from our other group casinos, share relevant details on our group database, and report you to the authorities where we determine the law requires it. We accept no cash to fund an account, and substantial or exceptional withdrawals need notarized copies of your most recent statement for the bank account you wager from, a government-issued photo ID and a utility bill no older than six months showing your registered name and address.
Play on mobile or desktop
Browser access
All you need is an internet connection to play on your computer browser or your mobile device. There are two ways to register, depending on the platform you use, and the same login details give you access to every platform. Enter a valid email address, phone number and address when you sign up.
Android and iPhone
On Android, you download our APK, open the file and log in with your current account details, or register first if you're new. Our Android app is the browser version of our casino wrapped into an app, so every mobile browser game is there to play. Our iPhone app is built for iOS in line with Apple's compliance guidelines and downloads straight from the Apple App Store, ready for you to log in or open a new account. Its game selection is more limited than on Android, with more titles in preparation.
Responsible gambling tools
Deposit and session limits
You can adjust your maximum deposit limits at any time, setting them for daily, weekly or monthly periods, and our Help Centre explains how to change them or request exclusion. Once you log in, you can also set up break periods, temporary or permanent exclusions and session limits. Where accounts are opened from a shared computer or a shared environment, we may apply limits or conditions at our discretion. If you're worried about your gaming behaviour, our nine-question self-assessment helps you look honestly at your gaming habits.
Taking a break or self-excluding
If you're concerned about your gambling, you can lock your account with a Take a break period of at least 24 hours or a self-exclusion period of at least six months, and while it is locked we take all reasonable steps to stop promotional material reaching you. Account blocking or suspension is available on request through our Player Support team, who can also point you to our responsible gaming resources. We action email requests as quickly as we reasonably can, though there may be a slight delay, so for urgent requests reach us via live chat, and we are not liable for losses while a communication is pending. If you don't want pending funds made available to you, contact Player Support directly to temporarily lock your account.
Rules and help around our controls
Winnings may be confiscated if you have self-excluded from gambling at other casinos because of gambling problems. Trying to circumvent, evade or manipulate our self-exclusion, deposit limits, account restrictions, verification or other controls is prohibited, and where we reasonably determine it has happened or been attempted, we may withhold or confiscate winnings, take steps including restricting account access, suspend or permanently close the account, forfeit funds and report the matter to the relevant regulator where the law requires or permits. Gambling is entertainment, not a way to make money, so keep track of the time and money you spend, and support is available from Gambling Therapy, the Responsible Gambling Council and, in the UK, GamCare. If you share your computer with anyone under the legal age, a filtering service can restrict their access.
Frequently asked questions
What is the welcome offer?
New players can claim a C$ 1200 match bonus spread over the first four deposits, plus daily 10 spins. Each deposit match is 100% up to C$ 300, with a minimum deposit of C$ 10. The match offer must be claimed within seven days of opening the account.
What is the welcome wagering requirement?
The welcome bonus amount must be wagered 35 times before it moves from the Bonus Balance to the Cash Balance. Game contribution rates vary; see the welcome wagering table.
Can I play on Android and iPhone?
Android players can download the APK. The iPhone app is available from the Apple App Store and has a more limited game selection. The same login works across platforms.
Is demo play available?
Demo mode is available on desktop only: hover over a game tile and select Demo. Demo winnings are credits that cannot be withdrawn.
What is the minimum withdrawal?
The minimum withdrawal is CA$50. Verification and outstanding bonus wagering requirements can affect a withdrawal.
How do I recover my login details?
If you've forgotten your username or password, tap Login, select the Forgot Password? link and follow the steps to retrieve your username or reset your password.
How do I close my account?
To close your account yourself, contact Player Services directly.
How do I make a formal complaint?
A formal complaint must be sent to our designated complaints email address, the only channel recognised for formal complaints, within 6 months of the issue, with your username or account number, your first and last name, a detailed explanation and any supporting evidence. During the dispute you have 4 weeks to reply to any message about it, otherwise the matter is treated as resolved and you would need to submit a new complaint. No complaint can be logged within 1 week of making a withdrawal, so normal processing can finish. If the internal process ends without resolution, you can take your complaint to eCOGRA, our approved independent Alternative Dispute Resolution provider, with the Dispute Reference Number issued at the end of the formal process. If you remain dissatisfied after that, you can escalate to the Kahnawake Gaming Commission with your reference number and the correspondence from both stages.
Contact our support team
Chat and email
Our support team is available via live chat and email, with help in both English and French. Reach us through our Help Centre, which also has FAQs for everyday questions. Our helpdesk answers by email or chat any time of day or night, including questions about depositing or withdrawing in our app.
Our operator and player eligibility
Gaming contract
Your gaming contract is with Baytree Interactive Ltd, the company that provides our gaming services. It is a Guernsey registered company, number 69691.
Licensing
Baytree Interactive Ltd is licensed by the Kahnawake Gaming Commission. Our casino is regulated under the gaming legislation, ordinances and regulations of the Mohawk territory of Kahnawake, and we may be required to disclose certain information about you and your account to the Commission.
Age and provinces
You must be over 18 to register, and you can only play once you have reached the legal age of majority where you live. We may ask for proof of age and suspend your account until we receive satisfactory documents. You may only play with us if it is legal for you to do so in your jurisdiction, and we do not warrant the legality of your participation under the laws where you live. We cannot open accounts, or process bets or financial transactions, for residents of Alberta-Canada or Ontario-Canada, among other excluded jurisdictions, and we may amend that list at our sole discretion. Online casino regulations and licensing requirements vary between Canadian provinces, so we run dedicated experiences for players in Alberta and Ontario, designed around their local requirements. Those are separate platforms, and the Canadian accounts described here are not open to residents of either province.
